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Ordinance No. 536-11ORDINANCE NO. 536-11 AN ORDINANCE OF THE SOUTH TAHOE PUBLIC UTILITY DISTRICT REGARDING DISCONNECTION OF SERVICE AMENDING SECTION 6.1.1 AND SUPERSEDING ORDINANCE NO. 480-02 IN ITS ENTIRETY BE IT ENACTED by the Board of Directors of the South Tahoe Public Utility District, County of El Dorado, State of California, as follows: SECTION 1— POLICY AND PURPOSE The purpose of this Ordinance is to bring the District's disconnection notice procedures in compliance with state law. SECTION II — DEFINITIONS For the purposes of this Ordinance, the terms used herein are defined as follows: A. The District — The South Tahoe Public Utility District. B. The Board — The Board of Directors of the South Tahoe Public Utility District. C. Administrative Code — The compilation and codification of all of the Administrative, Water, Sewer, Street Lighting and Groundwater Management Plan Ordinances of the District, which establish the authority and the principles for the decisions of the District, and provide the public with guidelines applicable to District operations. SECTION III — FINDINGS The Board of Directors of the South Tahoe Public Utility District, County of El Dorado, State of California, make the following findings: 1. The Public Utility District Act, codified at Public Utilities Code section 15501 et seq., imposes certain notice requirements on public utility districts' disconnection of residential water and sewer service. 2. The provisions of the District's Administrative Code governing the disconnection of residential water and sewer service do not presently include all requirements set forth in the Public Utility District Act. 3. The Board finds that it is in the best interests of the District's customers to make the provisions of the Administrative Code consistent with the Public Utility District Act requirements for disconnection of water and sewer service. SECTION IV — AMEND SECTION 6.6.1 OF THE ADMINISTRATIVE CODE Administrative Code Section 6.6.1 is to be amended as follows: 6.6.1 Disconnection of Service. The District shall follow the following procedures for disconnection of service for violation of the Ordinances, rules or regulations of the District, and nonpayment of delinquent service charges. a) Notice to District Customer of Record The District shall not terminate water or sewer service unless it provides notice of the violation or delinquency and impending termination to the customer of record on the account, in accordance with this subsection. The District shall provide notice of the violation or delinquency and impending termination at least ten (10) days prior to the proposed termination by means of a notice sent by regular U.S. mail, postage prepaid, to the customer of record. Notice of the violation or delinquency and impending termination may not be sent any earlier than nineteen (19) days after the District's mailing of its water or sewer bill. The ten (10) day notice period shall not commence until five (5) days after the notice is mailed. Each notice of termination must contain the information set forth in Public Utilities Code section 16482.1, subdivision (d). The notice described above must be provided to the customer of record whether or not the customer of record occupies the property at which the violation has occurred or for which the account is delinquent. In addition to providing written notice as described above, the District shall make a reasonable good faith effort to contact an adult person residing at the location of service, by telephone or personal contact, at least 48 hours prior to any termination of service. If telephone or personal contact cannot be accomplished, the District shall give, by regular mail, in person, or by posting in a conspicuous location at the location of service, a notice of termination of service, at least 48 hours prior to the termination. b) Prohibition of Disconnection of Service. The District shall not disconnect water or sewer service: (1) During the pendency of an investigation by the District of a customer dispute or complaint; (2) When a customer has been granted an extension of the period for payment of a bill; or (3) For residential service, on the certification of a licensed physician and surgeon that to do so will be life threatening to the customer and the customer is Ordinance No. 536 -11 Notice for Disconnection of Service Page 2 financially unable to pay for service within the normal payment period and is willing to enter into an amortization agreement with the District, pursuant to Public Utility Code section 16482.1(e), with respect to all charges that the customer is unable to pay prior to delinquency. SECTION V – SEVERABILITY If any section, subsection, subdivision, paragraph, sentence, clause or phrase of this Ordinance and its implementing rules and regulations is for any reason held to be unconstitutional or invalid, such decision shall not affect the validity of the remaining portions of this Ordinance or the Administrative Code. The Board of Directors declares and determines that it would have passed any section, subsection, subdivision, paragraph, sentence, clause or phrase of this Ordinance and its implementing rules and regulations and the Administrative Code irrespective of the fact that any one or more sections, subsections, subdivisions, paragraphs, sentences, clauses or phrases may be determined to be unconstitutional or invalid. SECTION VI – EFFECTIVE DATE This Ordinance amending the above referenced section to the Administrative Code shall take effect thirty days after its passage. PASSED AND ADOPTED the Board of Directors of the South Tahoe Public Utility District at its duly held regular meeting on the 6th day of October, 2011, by the following vote: AYES: Cefalu, Jones, Mosbacher, Rise, Schafer NOES: None ABSENT: None ATTEST: —�� Kathy Dale Rise, Board President South Tahoe Public Utility District , Clerk of t Board Ordinance No. 536 -11 Notice for Disconnection of Service Page 3