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ADDENDUM NO 11 ADDENDUM NO. 1 TO Information Technology Strategic Plan Refresh (Solicitation No. 2022-IT-01) South Tahoe Public Utility District South Lake Tahoe, California THE FOLLOWING CHANGES ARE TO BE MADE TO THE REQUEST FOR PROPOSALS: 1. II. SCOPE OF SERVICE (page 6): REPLACE: “SCOPE OF SERVICE” bullet points WITH: • Conduct a thorough analysis and provide recommendations on the District’s current technology operations and environment, including services, infrastructure, staffing, applications, security, funding, workflow processes and business systems. • Conduct an assessment of the District’s current IT Governance structure to ensure that it best supports the District’s technology needs through the most appropriate service provision agreements, policies, resource availability and reporting relationships. • Identify the key internal and external factors; strengths, weaknesses, opportunities and threats (SWOT analysis). • Identify existing and available outsourcing relationships and opportunities. • Conduct an internal and external penetration test. A summary of the results of the penetration test will be provided in a separate document. • Evaluate and identify additional means and approaches to accommodate current and emerging technology requirements, major trends and upgrades facing the District. • Assess internal customer needs by meeting with all levels of management and other key technology stakeholders. Produce a stakeholder survey results document. • Identify workflow processes to ensure efficient service management and delivery to business units and the public. • Evaluate and identify IT processes or staffing deficiencies based on a global view of the projects identified both in the updated IT Strategic Plan and the District’s ten-year Capital Improvement Plan. Provide an analysis on the expected additional workload and three cost based solutions (Low/Medium/High costs) to address any identified or projected deficiencies along with a pros and cons list for each of the proposals and a recommendation on the proposal the District should consider. • Include a separate timeline, cost proposal and any other information to assist the District in the evaluation of the project scope and budget to update the District’s IT Contingency Plan for Incident Response, Disaster Recovery, Business Continuity and Risk Management. Keep this project response to two pages. 2. III. DELIVERABLES (page 7): • DELETE: “6. IT focused Disaster Recovery Plan”. • REPLACE: “This project should be completed within 90 days of contract award.” 2 WITH: “This project should be completed within 6 months of contract award.” 3. VII. REQUIREMENTS OF PROPOSAL, section 3. Approach, Scope, and Timelines (Page 8): • ADD: “Proposed approach should include the estimated number of hours per position allocated on the contractor’s staff as well as the estimated number of hours per position the District should expect to allocate to the project.” 4. X. Proposal Timeline (Page 9): • REPLACE: “This project should be completed within 90 days of contract award.” WITH: “This project should be completed within 6 months of contract award.” This Addendum No. 1, consisting of 2 page(s) shall become part of the Contract and all provisions of the Contract shall apply therein. SOUTH TAHOE PUBLIC UTILITY DISTRICT March 1, 2022 Heidi Baugh, Purchasing Agent Ph. (530) 543-6270 SUBMIT A SIGNED COPY OF THIS ADDENDUM WITH YOUR BID. Signature Signer must be legally authorized to bind bidder Printed Name Firm